PhotoShop Won't Launch Open (Mac System 9)
Troubleshoot Purge Uninstall Reinstall (System 10)
In my lay style for lay Mac users (like me)
© 2003 www.gballard.net
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Speculating that the problem is corruption in your install — either Photoshop itself, or outside of Photoshop — under System 9, after backing up the data and performing the routine Mac maintenance gballard.net, I would first rule out a simple extension conflict:

  • Boot with Mac Base extensions — If problem clears here: Extension conflict.
    We need to find the culprit extension....

Problem no clear with Base Extensions:

  • If Photoshop has a conflict with Mac Base Extensions: Sour install.
    We need to find the corruption (see Next).
  • Boot with All Extensions Off — If problem does not clear here: Sour install.
    We need to find the corruption (see Next).

Next:

Problem no clear:

I would then rule out everything outside of Photoshop by:

  • Boot off the OS 9x Install CD.
  • Run Apple's Disk Utility gballard.net from the CD OS9.
  • Launch Photoshop (from the hard drive).
  • Assign ScratchDisk to the hard drive.

If it launches here, booted off the CD, the problem is on the install somewhere outside of Photoshop — the hardware is not the problem (or it would have failed to launch here, too).

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Some people will "Clean Install" the OS at this point to try to clean out the corruption (though I don't recommend Clean Install because chasing corruption is too dang time consuming) — but you may get lucky.

  • Clean Install is a feature of the 9x OS Installer CD — it only cleans out parts of the OS.
  • That still leaves half the install SUSPECT....
  • Only an Initialize StartFromScratch can 100 percent rule out an install.

For help gballard.net with the Mac Operating System (OS).

For more in–depth troubleshooting Photoshop: Troubleshoot Purge Uninstall Reinstall (System 10).

+++++

[Me] I would have Erased and Restored my boot volume at the point where problem didn't clear with Mac Base Extensions.

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by: ©2004 G. BALLARD • www.gballard.net
Note: G. BALLARD prefers a shredding if he is wrong or unclear.

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